Iam trying to replicate reference table attached previously My "work_queue" field contains (BROKERPORTAL_L2SUPPORT, CONSUMERPORTAL_L2SUPPORT, EMPLOYERPORTAL_L2SUPPORT, MARKETINGCLOUD_L2SUPPORT, MEMBERPORTAL_L2SUPPORT, PROVIDERPORTAL_L2SUPPORT, SALESCLOUD_L2SUPPORT, SERVICECLOUD_L2SUPPORT). "Ageing Lookup" field contains (In Progress,Resolved,Awaiting Resolution Confirmation,Awaiting User Information,Dependent System,Awaiting Change,Cancelled,Reopen) I want to divide every work_queue field value further based on "Ageing lookup".
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