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MikkaBora
Loves-to-Learn
Member since: ‎07-11-2023
‎04-16-2024
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Member Since ‎07-11-2023
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Can't attach / send file in SOAR (phantom)

by in Splunk SOAR
‎08-17-2023 06:59 AM
‎08-17-2023 06:59 AM
When attaching file to some SOAR actions E.g. send e-mail  OR update ticket in Jira I am getting the following error though Vault ID is valid Error occurred while updating the ticket. Failed to add attachment. Error message: Could not find specified vault ID in vault Action ... View more
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Re: Jira Service Desk Custom Fields

by in All Apps and Add-ons
‎08-17-2023 03:11 AM
‎08-17-2023 03:11 AM
UPD: The root cause has been identified, according to log   LOG 2023-08-14 13:24:37,690 ERROR pid=116436 tid=MainThread file=cim_actions.py:message:292 | sendmodaction - signature="Failed to load jira_customfields="{customfield_21264": "Hello}" as a proper formated JSON object with exception="Expecting property name enclosed in double quotes: line 1 column 2 (char 1)"" action_name="jira_service_desk" sid="1692012268.44302" orig_sid="scheduler__nobody_REJHX1VTRV9DQVNFX1RFU1RfQVBQ__RMD50e36bf240caf243c_at_1692001800_50431" rid="0" orig_rid="0" app="SplunkEnterpriseSecuritySuite" user="xxx" action_mode="adhoc" action_status="failure" The first and the last quotas (") get cut by parser ="Failed to load jira_customfields="{customfield_21264": "Hello}" Solution pending 😕 ... View more

Jira Service Desk Custom Fields

by in All Apps and Add-ons
‎08-10-2023 06:32 AM
‎08-10-2023 06:32 AM
Hello. During issue creation with Jira Service Desk  , custom fields get ignored i.e. an issue gets created with mandatory fields, like  description, summary, etc., however custom fields are not populated Syntax of CF like  "customfield_21264": "Hello"  ______________________________________________ I can successfully set this CF  if I create issue via HTTP with Curl $ curl -k -u 'account:password' --request POST --url 'https://jira-host/rest/api/2/issue' --header 'Accept: application/json' --header 'Content-Type: application/json' --data '{"fields": { "project": { "key": "PROJ" }, "summary": "Pictures", "description": "SIEM-Eng", "issuetype": {"name":"Event"}, "customfield_21264": "Hello"}}' ... View more
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‎04-16-2024 10:39 AM