Anyone else not able to get ahold of support? I've submitted several tickets and tried calling for a week straight and cannot get any sort of support, anyone else having this issue?  ... View more

I'm fairly new to Splunk and I am having some trouble setting up a data input from my universal forwarder. I've currently got it configured to pull windows event files from a specific folder on the machine that are moved to it manually. However it is only pulling seemingly random files, but 99% aren't getting indexed. I've tried specifying the file type to see if that was in issue, with no luck. I've also tried adding crcSalt = <string> to the input.conf file, no luck there either. Trying to see if I'm missing something as I've gone through many other posts for similar issues to no avail. Any ideas are greatly appreciated.  ... View more