Splunk Addon for Citrix netscaler is contiguously logging the following ERRORs in splunkd.log file. 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" splunklib.binding.HTTPError: HTTP 404 Not Found -- citrix_netscaler_templates does not exist 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" During handling of the above exception, another exception occurred: 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" Traceback (most recent call last): 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" File "/opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/lib/solnlib/conf_manager.py", line 457, in get_conf 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" conf = self._confs[name] 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" File "/opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/lib/splunklib/client.py", line 1816, in __getitem__ 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" raise KeyError(key) 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" KeyError: 'citrix_netscaler_templates' 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" During handling of the above exception, another exception occurred: 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" Traceback (most recent call last): 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" File "/opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/lib/solnlib/utils.py", line 153, in wrapper 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" return func(*args, **kwargs) 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" File "/opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/lib/solnlib/conf_manager.py", line 459, in get_conf 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" raise ConfManagerException(f"Config file: {name} does not exist.") 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" solnlib.conf_manager.ConfManagerException: Config file: citrix_netscaler_templates does not exist. 12-08-2022 10:55:55.677 +0000 ERROR ExecProcessor [20336 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_citrix-netscaler/bin/citrix_netscaler.py" . Any solution?
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