SSLCertVerificationError comes up for one of the two reasons - if the certificate is not placed in right directory or if it is a self signed certificate. Please navigate to following file to add CA certs(in my case i added my full chain pem file of the server where i installed the add on) in the chain: > SPLUNK_HOME/etc/apps/Splunk_TA_sailpoint/bin/splunk_ta_sailpoint/aob_py3/certifi/cacert.pem  This issue with the self signed certificate arises due to critical security checks which are enforced by default in latest python version(3.7 +). In order to resolve this you will require CA certs in all of the environment(s) (DEV/STAGING/PROD). ... View more