People that have been on cloud for a while what was your onboarding like and how difficult is it to add new products? I got my trial account to see what the product can do and basically so far the answer is "nothing". I get that its a trial but I literally can do nothing with it beside login and look around. I installed the addons I was interested in which was the reason for the trial but that is pointless because you have to restart some services that i don't have access to. Since it's a trial I'm not entitled to support portal to ask for this so I called and I get a loop between it being a trial to press this for support and that is really sales who sends me back to support. I tried setting up the universal forwarder because I can't just point logs at the cloud instance for some reason and those instructions are so convoluted and link to each other in this nested way I feel like I'm dealing with Nvidia GRID. So I go online looking for some instructions from 3rd parties and I got to say no one appears to use Splunk cloud and honestly I understand why. They have way more control and don't need to use the universal forwarders.  I though the cloud would be simple, there is nothing to install but if i don't have a way to restart my instance and its a requirement. I emailed support pleading my case and i managed to get the forwarder installed but I have no way to check this. Honestly the product looks really promising and has a learning curve which i expect and would find my way around but i don't think cloud is going to be a good fit.   ... View more