Hi @SanjayReddy , Thank you for the suggestion. As per your request i have run the CMD as an administrator. File is located on my desktop. when I run the command as : msiexec.exe /i C:\Users\Desktop\splunk-8.2.2-87344edfcdb4-x64-release.msi  It gives the error as  I get this error. Then i checked the services for the windows installer  i have started that and then used this cmd command it get this. After pressing Okay nothing happen. Not sure what is wrong. Please help me in this . Thank you. ... View more

Hi @shivanshu1593 , Thank you for the suggestion i have checked the logs. But not able to get the exact event ID.. I installed the Software today and checked for the failed event. I got this :-Event ID 1552. User Profile Service With the description as :- User hive is loaded by another process (Registry Lock) Process name: C:\Windows\System32\SecurityHealthService.exe, PID: 13308, ProfSvc PID: 2024 Can you help me with this further in this case. Thank you   ... View more

 Hi @SanjayReddy  Thank you for the reply. As per your   and @gcusello  suggestion. I have tried to run the setup n CMD as admin with this command . msiexec.exe /i splunk-<splunk-8.2.2-87344edfcdb4>-x64-release.msi But i get the error message as "The system cannot find the file specified." Even i have tried msiexec/i splunkfilename.msi  I get the error as " This installation  could not be opened. I have attached the pic for the reference. @gcusello The path which you have mentioned to collect the log and investigate is not available in my system. May be because it is not getting installed in the system. Please help with your suggestion. msiexec/i splunkfilename.msi msiexec.exe /i splunk-<splunk-8.2.2-87344edfcdb4>-x64-release.msi     ... View more