Hi All, We would like to integrate Splunk Enterprise with Remedy through IBM Netcool alarm monitoring tool to automate the Incident monitoring. IBM Netcool team would expect Splunk to send the alert through Webhook and Netcool will forward events to Remedy to create Automatic Incident in the ticketing tool. Once the ticket created and we will follow the incident management process and close the ticket. By the time Remedy tool doesn't allow to close the Ticket, because the alert is still active in Netcool. Netcool expects Splunk Enterprise to send the alert clear notifications to One FM again to clear the alarm in Netcool and close the ticket in Remedy. I see the initial post started on 2017 and almost three years that Splunk didn't acknowledge this feature or workaround for the query... Thanks Venkatesh.P
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