Hi @daisy_st The ITEW/ITSI comes with an internal license which is used for the itsi_* sourcetypes, this means it wont count towards any other license you have. To unlock ITEW into ITSI you do need a separate license key, however it sounds like this isnt an issue for you. Relating to the 500 error(s) - Is there anything else you can see around this? * In the browser developer tools window, under Network, can you see the status=500 pages? Is there any response content for those api calls? * In the _internal index have a search for log_level=error "itsi" and/or look around in the $SPLUNK_HOME/var/log/splunk/*itsi* files to see if that gives any clues - feel free to post any specific error logs here to help us diagnose. 🌟 Did this answer help you? If so, please consider: Adding karma to show it was useful Marking it as the solution if it resolved your issue Commenting if you need any clarification Your feedback encourages the volunteers in this community to continue contributing
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