Hello. I basically have the same question, but do not seem to understand the best practice. My team is thinking of updating the ticketing system for ALL ticket data once every day. We are also thinking of using a “create_date” ítem to create the timestamp. I feel this is not the best approach, but I will need something more than feeling to change my team’s ideas. Can you tell me if ingesting all data every night using the create_date as timestamp is a good option? My other option would be updating only the updated events(tickets) every night and use the update_time as timestamp. If there is not much difference, I would also like to hear that
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