Morning! Looking for some assistance with an error that I am receiving when I try and configure the Splunk add-on for ServiceNow from Splunk base. When setting up the "ServiceNow account" information - Add ServiceNow Account in the Splunk Web interface, I receive the following error. ERROR: Unable to reach server at https://InstanceName.service-now.com. Check configurations and network settings. Account has been created in ServiceNow with the following roles import_transformer, rest_api_explorer, sn_sec_splunk_v2.api_account_access, sn_si.analyst, sn_si.integration_user, soap URL has been verified as the "Base URL" to the instance User name and password have been verified by the ServiceNow team. Password has been reset and retested as well to ensure accuracy ... View more

When trying to connect the "Splunk Add-on for ServiceNow" I am not able to connect to the ServiceNow instance. ERROR: "unable to reach server at XXX. Check configurations and network settings. An account has been configured in ServiceNow with the following roles import_transformer, rest_api_explorer, sn_sec_splunk_v2.api_account_access, sn_si.analyst, sn_si.integration_user, soap URL is the base url of the instance that I am trying to connect to. Password has been verified with the ServiceNow team and reset to ensure its accuracy ... View more