By the way, what I've found in the TA log is the following (the Proxy and the Firewall/-s have been checked previously): 2020-03-25 15:44:05,549 ERROR pid=18531 tid=MainThread file=splunk_ta_snow_accou nt_validation.py:validate:66 | Unable to reach ServiceNow instance at https://.service-now.com/. The reason for failure is=Traceback (most recent call la st): File "/opt/splunk/etc/apps/Splunk_TA_snow/bin/Splunk_TA_snow/httplib2_helper/h ttplib2_py3/httplib2/init.py", line 1529, in conn_request conn.connect() File "/opt/splunk/etc/apps/Splunk_TA_snow/bin/Splunk_TA_snow/httplib2_helper/h ttplib2_py3/httplib2/init_.py", line 1291, in connect address_info = socket.getaddrinfo(host, port, 0, socket.SOCK_STREAM) File "/opt/splunk/lib/python3.7/socket.py", line 748, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags): socket.gaierror: [Errno -2] Name or service not known During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/opt/splunk/etc/apps/Splunk_TA_snow/bin/splunk_ta_snow_account_validatio n.py", line 62, in validate resp, content = http.request(url) File "/opt/splunk/etc/apps/Splunk_TA_snow/bin/Splunk_TA_snow/httplib2_helper/h ttplib2_py3/httplib2/init.py", line 1958, in request cachekey, File "/opt/splunk/etc/apps/Splunk_TA_snow/bin/Splunk_TA_snow/httplib2_helper/h ttplib2_py3/httplib2/init.py", line 1623, in request conn, request_uri, method, body, headers File "/opt/splunk/etc/apps/Splunk_TA_snow/bin/Splunk_TA_snow/httplib2_helper/h ttplib2_py3/httplib2/init_.py", line 1536, in _conn_request raise ServerNotFoundError("Unable to find the server at %s" % conn.host) httplib2.ServerNotFoundError: Unable to find the server at .service-now.c om ... View more