You must set showCustom on true (showCustom: Indicates whether to show the panels other than Presets.). Your dialog options have to look like this: var dlgopts = { showPresets:false, showPresetsRealTime:false, showPresetsRealTimeOnly:false, showPresetsRelative:false, showPresetsAllTime:false, showCustom:true, // <-- indicates whether or not to show other panels then the presets panel showCustomRealTime:false, showCustomRelative:false, showCustomDate:true, // Only show CustomDate showCustomDateTime:false, showCustomAdvanced:false, enableCustomAdvancedRealTime:false }; ... View more