I tried those commands, still the same results. I also checked the os version. Its 64 bit and I had downloaded 64 bit splunk ... View more

I was able to log in for the first 2 times. After restarting splunk now it gives me the page to update and if I skip it doesn't ask me to login, goes straight to the Error page. ... View more

Below is the error I get when I skip the update I also looked at the log error and I get the following error 2018-12-10 20:35:10,913 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Bus STARTING 2018-12-10 20:35:10,926 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Started monitor thread 'TimeoutMonitor'. 2018-12-10 20:35:10,987 INFO [5c0ecdfefb7fe62a809990] root:130 - ENGINE: Started monitor thread 'Monitor'. 2018-12-10 20:35:11,031 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Serving on 127.0.0.1:8065 2018-12-10 20:35:11,032 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Bus STARTED 2018-12-10 20:35:11,298 INFO [5c0ecdff497fe62a8099d0] root:130 - ENGINE: Started monitor thread 'Monitor'. 2018-12-10 20:35:11,306 ERROR [5c0ecdff497fe62a8099d0] config:139 - [HTTP 401] Client is not authenticated Traceback (most recent call last): File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/config.py", line 137, in getServerZoneInfo return times.getServerZoneinfo() File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/times.py", line 158, in getServerZoneinfo serverStatus, serverResp = splunk.rest.simpleRequest('/search/timeparser/tz', sessionKey=sessionKey) File "/opt/splunk/lib/python2.7/site-packages/splunk/rest/init_.py", line 530, in simpleRequest raise splunk.AuthenticationFailed AuthenticationFailed: [HTTP 401] Client is not authenticated 2018-12-10 20:38:52,113 INFO [5c0ecedc017fe62a809dd0] view:1054 - bypass module system fast path 2018-12-10 20:38:52,151 INFO [5c0ecedc017fe62a809dd0] view:1072 - PERF - viewType=fastpath viewTime=0.0785s templateTime=0.0379s 2018-12-10 20:40:24,528 INFO [5c0ecf386e7fe628811a50] view:1054 - bypass module system fast path 2018-12-10 20:40:24,530 INFO [5c0ecf386e7fe628811a50] view:1072 - PERF - viewType=fastpath viewTime=0.0666s templateTime=0.0011s ... View more

Hi, Its 7.2.1. When I skip the update I get the error attached in the pic. I also looked at the web_service.log file as given in the error. Below is the info from the log file 2018-12-10 20:35:10,913 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Bus STARTING 2018-12-10 20:35:10,926 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Started monitor thread 'TimeoutMonitor'. 2018-12-10 20:35:10,987 INFO [5c0ecdfefb7fe62a809990] root:130 - ENGINE: Started monitor thread 'Monitor'. 2018-12-10 20:35:11,031 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Serving on 127.0.0.1:8065 2018-12-10 20:35:11,032 INFO [5c0ecdfde47fe62c523d50] root:130 - ENGINE: Bus STARTED 2018-12-10 20:35:11,298 INFO [5c0ecdff497fe62a8099d0] root:130 - ENGINE: Started monitor thread 'Monitor'. 2018-12-10 20:35:11,306 ERROR [5c0ecdff497fe62a8099d0] config:139 - [HTTP 401] Client is not authenticated Traceback (most recent call last): File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/config.py", line 137, in getServerZoneInfo return times.getServerZoneinfo() File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/times.py", line 158, in getServerZoneinfo serverStatus, serverResp = splunk.rest.simpleRequest('/search/timeparser/tz', sessionKey=sessionKey) File "/opt/splunk/lib/python2.7/site-packages/splunk/rest/init_.py", line 530, in simpleRequest raise splunk.AuthenticationFailed AuthenticationFailed: [HTTP 401] Client is not authenticated 2018-12-10 20:38:52,113 INFO [5c0ecedc017fe62a809dd0] view:1054 - bypass module system fast path 2018-12-10 20:38:52,151 INFO [5c0ecedc017fe62a809dd0] view:1072 - PERF - viewType=fastpath viewTime=0.0785s templateTime=0.0379s 2018-12-10 20:40:24,528 INFO [5c0ecf386e7fe628811a50] view:1054 - bypass module system fast path 2018-12-10 20:40:24,530 INFO [5c0ecf386e7fe628811a50] view:1072 - PERF - viewType=fastpath viewTime=0.0666s templateTime=0.0011s ... View more