We have to purchase "Splunk IT service intelligence, premium-solution" from Splunk. and "Splunk IT service intelligence" is an app, which is free. So I would like to know what is the difference between these two products? If both products do the same job, then why would I purchase the premium solution and would not use the app, which is free.
For our reference:
https://splunkbase.splunk.com/app/1841/
http://www.splunk.com/en_us/products/premium-solutions/it-service-intelligence.html
... View more