Hey, for that one I manually delete /opt/splunk/etc/apps/sophos_central/local/passwords.conf then restart Splunk. Also make sure permissions are fine but they should be. If not, create a passwords.conf there. Restart Splunk, go in and get the same error, delete it, restart Splunk and then hopefully you can save it this time.
As for Sophos, so far so good 🙂
We have used on-prem Enterprise Console for a few years and it has gotten quite old and not great but new Sophos Central seems quite good and useful. Just ramping up the roll-out now that we've tried it for a couple weeks in pilot and no major issues.
How do you find it?
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