Hello,
I had the same problem because there was a space character in the database name I chose.
I chose "RT Database" as name and the error message was:
"External search command 'dbinfo' returned error code 1. Script output = "There is no such database [RT] available for this user! "
I cloned it so I was able to change the name with "RTDB" then the error disappeared.
Of course, you can also simply delete and create again with the good name.
Hope this help.
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