Hi Mukesh, Can we have a webex meeting tomorrow? Please let me know your few of the available time slots with the time zone to check the issue further. Thanks, Yogesh ... View more

Hi Soundarajan, Please check the metric  DB|KPI|Database Availability It should report a value of 1 for every minute that the database is available, and 0 if it isn't. The same metric can be used to create a health rule for all database types. Thanks, Yogesh ... View more

Hi Mukesh, Can you please confirm if the url which you have configured in the iFrame widget does not dynamically changes. If it changes, then it should be expected. Let us know if we can have a screen sharing session to discuss this further. Thanks, Yogesh ... View more

Hi Mukesh, Please provide below details to check this further. Can you please share har file once you see this issue on dashboard. https://confluence.atlassian.com/kb/generating-har-files-and-analysing-web-requests-720420612.html#GeneratingHARfilesandAnalysingWebRequests-InternetExplorer Is this a shared dashboard? Can you try to create a new dashboard and then check the behaviour?  Please export the dashboard and share the .json file here. Thanks, Yogesh ... View more

Hi Moses, Can you please share screenshot of the configuration which you did on controller to verify? Thanks, Yogesh ... View more

Hi Saif, As per the controller url, it looks you are on saas environment. So, customer1 is a default account name for on-prem controller. In your case, the account name should be 'biker201802020649579'. Please try with the below url and let us know if it helps. curl --user user@biker201802020649579:pwd https://biker201802020649579.saas.appdynamics.com/controller/rest/applications?output=JSON Thanks, Yogesh ... View more

Hi Moses,   Please try below steps to login into internal agent. 1. Logout of the controller if already logged in from browser. 2. Hit the below URL and login to the controller. <Host>:<Port>/controller/?enableAccounts=true Account: system User : root password: <root password>   Once you login, please follow earlier suggested steps and let us know if you face any issues regarding this.   Thanks, Yogesh ... View more

Hi Moses, You can create an information point on the internal agent monitoring controller to get a metric count on the controller UI.  Login in to the internal controller: /controller/admin.jsp Navigate to information points and use the below information to create one.  Name: MetricUploadProcessorBean.handleRequestBackground Classname: com.singularity.ee.controller.beans.agent.db.MetricUploadProcessorBean Method Name: handleRequestBackground Name: MetricDataWriterBean.writeNumericMetrics Classname: com.singularity.ee.controller.beans.agent.MetricDataWriterBean Method Name: writeNumericMetrics Information Point Custom Metric Definition:  Name: MetricsPerMinute, Collect Data From: Return Value Name: MetricCount, Collect Data From: Return Value Thanks, Yogesh ... View more

Hi Mukesh, Can you please share below details- 1. Screenshot of what you are seeing once you hit the url on the browser. Is it different from what you are seeing on the dashboard? 2. Screenshot of the configuration of an iFrame widget. 3. Does it happens only when you create multiple iFrame widget? Can you try with only single widget and let us know how it goes. Thanks, Yogesh ... View more

Hi Mukesh, You can use All or Any conditions as per your requirement while configuring the Health rule.  Please find attached screenshot and let us know if you are looking for this. Thanks, Yogesh ... View more

Hi Manasi, As per our understanding, you are seeing the status as violated in the dashboard widget, but on the controller UI the health status is not violated. Please let us know if there is any disconnect. Could you please confirm if you are seeing the dashboard as well as health status on UI for the same time range? Was this HR violating earlier? If yes, it takes few minutes to update the status on the dashboard widget. Please wait for 2-3 minutes and check if the status changes after that. Thanks, Yogesh ... View more

  Hi,    In addition, please check below options and let us know if that helps.   Export grid data for particular SEP from Actions tab. Refer screenshot attached. Navigate to the metric browser to the specific metric, say Calls per minute. Copy the rest url for metric browser and then use a wild to get the metrics for other SEPs. Attached screenshots. Thanks, Yogesh ... View more

Hi Sainath, Sorry, unfortynately it is not available in latest releases. Thanks, Yogesh ... View more

Hi Sainath, We understand your concern to display the iframe widget on the shared dashboard without the login. But as of now there is no way we can achieve this as you need to login manually for this type of the widget even though the dashboard is shared. Thanks, Yogesh ... View more

Hi Soundarajan, Please go through the below documentation which will help you to create the various types of dashboard widget. https://docs.appdynamics.com/display/PRO44/Create+and+Manage+Custom+Dashboards+and+Templates#CreateandManageCustomDashboardsandTemplates-Widgets Thanks, Yogesh ... View more

Hi Agera, The user1 can be replaced by the username where you login into the controller UI. Please find more details in below docs https://docs.appdynamics.com/display/PRO44/Using+the+Controller+APIs#UsingtheControllerAPIs-Authentication Thanks, Yogesh ... View more