Link and credentials not received

[mrbugs]

Hi,

I just created a splunk account and subscribed to Splunk Cloud free trial. I've already activated the account but I did not receive any link or credentials for the free trial. Is there any guide trigger generation?

Thanks

[livehybrid]

Hi @mrbugs 

This is an automatic process, so either the stack has failed to be built and thus not triggered, or the email was sent and wasnt received (e.g. bounced by your provider or in Spam folder). 

Please can you double check your Spam folder and if you have nothing then please contact either Splunk Support or Sales 

There are additional contact methods at https://www.splunk.com/en_us/about-splunk/contact-us.html where someone from within Splunk should be able to investigate this for you.

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