Training + Certification Discussions

403 Forbidden error accessing Splunk courses

achou1
Observer

When I click on Register https://www.splunk.com/en_us/training/courses/using-fields.html the page immediately returns a 403 Forbidden error, I believe this is related to permissions issue. 

Tried the following:

- I have tried to access multiple training links returns the same error  

- restarted 

- used different Internet browsers Chrome, Firefox, Edge 

- even used different laptop and still get the same 403 error which is why i believe this is a permissions issue.  

0 Karma

burwell
SplunkTrust
SplunkTrust

Hi. Can you try now. It's working for me now.

0 Karma

achou1
Observer

Hi burwell,

Thanks for getting back to me I tried just now but unfortunately still the same error on 2 different laptops

0 Karma

burwell
SplunkTrust
SplunkTrust

Hi. Weird. If I am not logged in or AM logged in I don't see the 403 forbidden.

Is this happening for all the courses?

 

 

0 Karma

achou1
Observer

yes this is happening for all courses, just to name a few for examples:

https://www.splunk.com/en_us/training/courses/scheduling-reports-and-alerts.html

https://www.splunk.com/en_us/training/courses/visualizations.html

https://www.splunk.com/en_us/training/courses/working-with-time.html

the moment i click on Register the page will return a 403 Forbidden error 

Clicking on My Training Profile will also give me the same error too

 

0 Karma

edu-ops-admin
Splunk Employee
Splunk Employee

@achou1 

 

Please follow the steps below:

 

- Clear the cache in your browser, and restart the browser

- Reboot your computer if possible

- Try different browsers

- Try alternate network

- Turn off VPN if applicable.

 

You can also try registering from this page: https://education.splunk.com/single-subject-courses

 

If you are still unable to access, please email education_AMER@splunk.com for further support.

0 Karma

achou1
Observer

Thanks for getting back to me, this was actually one of the very first things I tired. 

clicking on register also returns the 403 forbidden error 

I will email the support team as suggested thank you. 

0 Karma
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