Splunk Search

WinRegistryApi - RegKey::open - RegOpenKeyExW returned error 2

mship
Path Finder

Splunk server is running 4.3.2, installed UF 4.3.2 on winXP embedded client and was getting the following error
"Message=Splunk could not get the description for this event. Either the component that raises this event is not installed on your local computer or the installation is corrupt"

Looked around here and saw that other rolled back the UF to 4.3.1...well I did that and notice in splunkd.log the following error over and over..
"0400 ERROR WinRegistryApi - RegKey::open - RegOpenKeyExW returned error 2"

Any ideas??

0 Karma

mship
Path Finder

Long story short Win XPe is just a stripped down version of XP. We were missing the msaudite.dll file under \windows\system32 folder. Along with that we were missing several registry subkeys under HKLM\system\currentcontrolset\services\eventlog<eventlog>.

Just copied the .dll and registry hives from a full XP installation and resolved all the issues. this also fixed the error where the event log was not reading the events instead giving the following message "The description for event ID (XXX) in Soruce (XXX) cannot be found..."

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

(re)Introducing the Splunk Community Champions + 2026 – 2027 Splunk MVPs ...

This program exists as a channel to empower and recognize Splunk advocates and help supercharge initiatives to ...

Introducing the 2026 - 2027 SplunkTrust cohort!

The goal of the SplunkTrust™ membership has historically been to acknowledge and recognize those who go above ...

Pro Tips for .conf26: How to Prep Like a Splunk Veteran

There’s no shortage of incredible content lined up for .conf26 in Denver, from deep-dive technical sessions ...