Hi,
I have created the dashboard with multiple panels. I have created the time range panel to be reflected as last 4 hours from my end . it is perfectly working.
When customer is trying to use the dashboard it is showing as TimeRangepanel not found.
Please assist me
Hi @bowesmana ,
It is a classic dashboard, and time range is one of panel in the dashboard. I just used the below query for panel.
Customer has access to the dashboard but only timerange panel is showing error.
<panel ref="TimeRangePanel"></panel>
Below is the error
Is this a classic or dashboard studio dashboard?
Is TimeRangepanel the name of the dashboard or something else?
How are you populating the dashboard panels - if it's from a saved panel or the panel is coming from a report, is the report private or is it a public report?
It sounds like the customer does not have permissions to see some part of the dashboard.