Splunk Search

Not able to view my support cases

adminssplunknum
New Member

I opened a support case at http://splunk.com/ but I am not able to view progress on the issue. I get following message while viewing 'My support cases' :

No Access - Your support level does not permit you to view issue details.

How can I view the support cases I opened ?

Tags (1)
0 Karma

phoffman_splunk
Splunk Employee
Splunk Employee

Only the Support team can look into that and fix for you. You will have to put in a ticket to Splunk support for that issue.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Design, Compete, Win: Submit Your Best Splunk Dashboards for a .conf26 Pass

Hello Splunkers,  We’re excited to kick off a Splunk Dashboard contest! We know that dashboards are a primary ...

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...