Splunk Search

Invalid authorization - Code 3 - Why Splunk Zendesk Integration failing?

greekleo89
Loves-to-Learn Everything

Hi All,

 

I've stumbled on a very frustrating problem.  I've created a HEC token to use in Zendesk so that Zendesk can send webhooks to splunk.  When i try to test the connection i receive the following error:

{"text":"Invalid authorization","code":3}

I looked on the forum and found this:  https://community.splunk.com/t5/Getting-Data-In/HTTP-Event-Collector-Why-am-I-getting-error-quot-Inv... 

I have tried to put the user  Splunk in front of the token and can see in chrome developer tools that it is being sent, however i am not able to successfully connect.

From another machine on the network, with curl and using the word Splunk i am able to successfully post a message.

splunk.PNG

Please note I do not believe this to be a firewall/port issue as that problem was resolved for me to get to this stage.

Any help would be appreciated.

Thanks in advance

0 Karma
Get Updates on the Splunk Community!

App Platform's 2025 Year in Review: A Year of Innovation, Growth, and Community

As we step into 2026, it’s the perfect moment to reflect on what an extraordinary year 2025 was for the Splunk ...

Operationalizing Entity Risk Score with Enterprise Security 8.3+

Overview Enterprise Security 8.3 introduces a powerful new feature called “Entity Risk Scoring” (ERS) for ...

Unlock Database Monitoring with Splunk Observability Cloud

  In today’s fast-paced digital landscape, even minor database slowdowns can disrupt user experiences and ...