How to extract a error message string contains "Tarik"?

[Aj01]

I am using a query and getting the logs but getting "**Setting up error code and description**" as the error message string for all the errors, need to extract those error which have error as "error in calling tarik services" but it is not extracting, need help i dont know how to use rex.....please help me

index=dep_ago Appid=APP-0431 prod "error"

this command i am using but not getting this "error in calling tarik services" error or any other string only this coming **Setting up error code and description**" with all the details in logs

please help.................

[Aj01]

i tried this by not getting anything for it, we need extract the error message which is not extracting by itself.....

[richgalloway]

Then try a wider search.

index=* "tarik" earliest=-3d latest=+3d

Specifying index=* is discouraged because it is slow, but is necessary when you're not sure where the data is stored.  The earliest and latest settings are intended to catch incorrect timestamps.

If you still don't get any results then we have to conclude the data is not in Splunk.  Then it will be time to review how the messages are onboarded to see if we can fix that.

[yuanliu · Accepted solution]

As @richgalloway said, if your source doesn't contain those data, nothing can get you there.  Also, note that "extraction" in Splunk has a definitive meaning that is different from search.  All the exercise here has not yet touched extraction because we are simply trying to verify whether the message containing the string even exist in your data.  If there is no data, there's nothing to extract from.

[richgalloway]

If a search does not produce results then it's possible the data isn't there or the search is incorrect.  Assuming the data really is there then try removing qualifiers from the query.  Verify the index name is correct.

index=dep_ago "tarik"

At this stage, you don't need the rex command.