Splunk SOAR

MS Graph API duplicate email ingestion into Splunk SOAR

DeepthiNavuru
Engager

Hello,

Good day!

MS Graph API duplicate email ingestion into Splunk SOAR:  We have Splunk SOAR v 6.1.1, and the Graph API v3, the ingestion settings are polling selected to interval and every 4 minutes. We are noticing duplicate ticket/email ingestion every 4 minutes causing our playbook (label_change) to error out with Validation error and could not update the record Re: SOAR Could not update record due to Validation... - Splunk Community

Appreciate your guidance in advance!

 

Labels (1)
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Monitoring AI Agents with Splunk Observability Cloud

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...