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MS Graph API duplicate email ingestion into Splunk SOAR

DeepthiNavuru
Engager
‎05-07-2024 08:11 AM

Hello,

Good day!

MS Graph API duplicate email ingestion into Splunk SOAR:  We have Splunk SOAR v 6.1.1, and the Graph API v3, the ingestion settings are polling selected to interval and every 4 minutes. We are noticing duplicate ticket/email ingestion every 4 minutes causing our playbook (label_change) to error out with Validation error and could not update the record Re: SOAR Could not update record due to Validation... - Splunk Community

Appreciate your guidance in advance!

 

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