Splunk SOAR

Installing VirusTotal V3 problem

Thibault-C
Engager

I have an issue installing the application via the GUI and also locally.

 

05/05/2026 11:08:53 AM ERROR Error importing app by user: Missing app directory detected. Please make sure the app installation file was generated by the compilation script.

Traceback (most recent call last): File "/opt/phantom/www/phantom_ui/phapps/installer.py", line 930, in stage_install _validate_tar_structure(app_tarball)
~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^
File "/opt/phantom/www/phantom_ui/phapps/installer.py", line 735, in _validate_tar_structure
raise InvalidInstallFileError( "Missing app directory detected. Please make sure the app installation file was generated by the compilation script." )

phantom_ui.phapps.installer.InvalidInstallFileError: Missing app directory detected. Please make sure the app installation file was generated by the compilation script.

Labels (1)
0 Karma

Thibault-C
Engager

Splunk Phantom SOAR version 8.4

VirusTotal V3 - Version 3.0.3

I had an older version installed. Tried to upgrade, didn't work,  so I deleted the full application... and now I cannot install the application at all...?

 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

From Data to Insight: Announcing the Winners of the Splunk Dashboard Contest

Hi Splunkers, First off, thank you to everyone who participated in our very first From Data to Insight: The ...

Splunk Developers: Construct Your Future at the .conf26 Builder Bar

Calling all Splunk architects, platform admins, and app developers: the site is open, and the blueprints are ...

Quick connection discovery mode for forwarders

When a Splunk forwarder loses connectivity to its indexers, it does not always reconnect immediately. In many ...