Firewall Asset Settings Error

[johnteo]

Hi all, I would like some assistance on an error that I have encountered please.

App 'Pala Alto Networks Firewall" started successfully however the following error appears after connecting to the ip address.

Error in connecting to device. HTTPSConnectionPool(host='192.168.100.6',port=443): Max retries exceeded with url: /api/(Caused by SSLERrror("bad hadshake: Error(['SSL routines', 'tls_process_server_certificate', 'certificate verify failed')].).).)). Test connectivity failed. No action executinos found.

[phantom_mhike · Accepted solution]

You most likely need to add your internal CA to your cert store. You can find the info on how to do that here:

https://my.phantom.us/kb/16/