How splunk calculates health score of any servicebased on KPIS, does it use any AI model or weightage formula for health score ??
It uses the formula described in this article: https://docs.splunk.com/Documentation/ITSI/4.19.1/SI/KPIImportance#How_service_health_scores_are_cal...
The health score calculation is based on the current severity level of service KPIs (Critical, High, Medium, Low, and Normal) and the weighted average of the importance values of all KPIs in a service.
