Splunk ITSI

How do I Customize ITSI Episode Assignment drop down in "Episode Review" to use custom group names

kevincmartin
Engager

I am on ITSI version 4.1.0, and wanting to point the "Unassigned" drop down list to custom lookup list of team names instead of the default list that out of the box shows all users that are authorized to log into Splunk. This will enable Episodes to follow a workflow aligning to the team that the issue was escalated to.

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

This dropdown cannot be customized. All names in the dropdown must be ITSI users.

Get Updates on the Splunk Community!

Dashboards: Hiding charts while search is being executed and other uses for tokens

There are a couple of features of SimpleXML / Classic dashboards that can be used to enhance the user ...

Splunk Observability Cloud's AI Assistant in Action Series: Explaining Metrics and ...

This is the fourth post in the Splunk Observability Cloud’s AI Assistant in Action series that digs into how ...

Brains, Bytes, and Boston: Learn from the Best at .conf25

When you think of Boston, you might picture colonial charm, world-class universities, or even the crack of a ...