Splunk ITSI

How do I Customize ITSI Episode Assignment drop down in "Episode Review" to use custom group names

kevincmartin
Engager

I am on ITSI version 4.1.0, and wanting to point the "Unassigned" drop down list to custom lookup list of team names instead of the default list that out of the box shows all users that are authorized to log into Splunk. This will enable Episodes to follow a workflow aligning to the team that the issue was escalated to.

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

This dropdown cannot be customized. All names in the dropdown must be ITSI users.

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas     Cisco Live 2026 is almost here, and this ...

What Is the Name of the USB Key Inserted by Bob Smith? (BOTS Hint, Not the Answer)

Hello Splunkers,   So you searched, “what is the name of the usb key inserted by bob smith?”  Not gonna lie… ...

Automating Threat Operations and Threat Hunting with Recorded Future

    Automating Threat Operations and Threat Hunting with Recorded Future June 29, 2026 | Register   Is your ...