Splunk IT Service Intelligence

ITSI 4.1.2 - Services are not displayed in default service analyzer, no data from source service_health_monitor

liuce1
Explorer

ITSI 4.1.2 - Services are not displayed in default service analyzer, no data from source service_health_monitor
KPIs' calculation are working well. But service health score stop calculation from May 11 2019 . No data from the search "index=itsi_summary source=service_health_monitor"alt text

alt text

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

Did this occur after an upgrade? Can you try the troubleshooting steps here? https://docs.splunk.com/Documentation/ITSI/latest/Install/Troubleshoot#Why_are_things_missing_after_...

Get Updates on the Splunk Community!

Database Performance Sidebar Panel Now on APM Database Query Performance & Service ...

We’ve streamlined the troubleshooting experience for database-related service issues by adding a database ...

IM Landing Page Filter - Now Available

We’ve added the capability for you to filter across the summary details on the main Infrastructure Monitoring ...

Dynamic Links from Alerts to IM Navigators - New in Observability Cloud

Splunk continues to improve the troubleshooting experience in Observability Cloud with this latest enhancement ...