Splunk IT Service Intelligence

ITSI 4.1.2 - Services are not displayed in default service analyzer, no data from source service_health_monitor

liuce1
Explorer

ITSI 4.1.2 - Services are not displayed in default service analyzer, no data from source service_health_monitor
KPIs' calculation are working well. But service health score stop calculation from May 11 2019 . No data from the search "index=itsi_summary source=service_health_monitor"alt text

alt text

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

Did this occur after an upgrade? Can you try the troubleshooting steps here? https://docs.splunk.com/Documentation/ITSI/latest/Install/Troubleshoot#Why_are_things_missing_after_...

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