unable to load the section form definition for endpoint=authentication/providers/LDAP

[neeravmathur]

Hi All,

We have 3 Search Heads in cluster which are Linux based. We use LDAP authentication for all the users. We noticed that we are not able to open any of the existing LDAP strategies. We are able to navigate to the below page-

Settings>Authentication Method>LDAP Settings

to see the list of existing LDAP strategies but when I click on any one it gives "404 Error" (screenshot attached)

URL:https://servername:8000/en-US/manger/launcher/authentication/providers/LDAP

Also when I use the (request ID = [617fb7c4737f9eac401190) for this in Search it gives me an error

"ERROR [617fb7c4737f9eac401190] admin:1272 - getSingleEntity - unable to load the section form definition for endpoint=authentication/providers/LDAP"

We use Splunk Enterprise 8.0.0. Not sure if this a capability related issue or not. LDAP strategies are working fine in other servers like Indexer/Heavy Forwarders etc

Any help would be highly appreciated.

Thanks,

Neerav