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splunk LDAP connection Error

Prakash493
Communicator
‎05-01-2019 04:15 PM

our users are not able to login to splunk everyday for 1 hour after that time period it becomes normal , it says cannot contact LDAP server , will you please help what might be the issue ?

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MuS
SplunkTrust
SplunkTrust
‎05-01-2019 06:08 PM

Seriously, if this happens everyday at the same time ask your friendly LDAP admin what is going on?
Also, increase the logging channels of AuthenticationManagerLDAP and ScopedLDAPConnection in Settings » Server settings » Server logging to get more logs during run time.

cheers, MuS

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Prakash493
Communicator
‎05-01-2019 06:10 PM

Yes we checked with ldap team they are telling we are not receiving issues with any other teams just from splunk kind of stuck now

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