Splunk Enterprise

Splunk Diag

Explorer

Hi @gcusello ,

How to upload splunk diag files into the case.

Regards,

Rahul

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Champion

https://docs.splunk.com/Documentation/Splunk/8.0.6/Troubleshooting/Generateadiag

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If this helps, give a like below.
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Legend

Hi @rahul2gupta,

when you open a new case in the Partner Portal, in the bottom of the Case page, there's the following Note:

 

Note: To add a file, please create the case first, then come back to the case through "My Support Cases" and use the Attach a File Button.

 

In other words, you have to open the case, then access the Case page and upload the file.

If you have problems (I had!), add a comment to your case and the Splunk Support will send you a dropbox to upload the file; in this case remember to open another case for this problem!

Ciao.

Giuseppe

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