Splunk Enterprise

KVStore is not ready. Token auth system will not work.

whrg
Motivator

When I navigate to Settings > Tokens, I get this error message:

 

KVStore is not ready. Token auth system will not work.

 

Splunk logs shows this:

 

ERROR JsonWebToken [233289 TcpChannelThread] - KVStore is not ready. Token auth system will not work.
ERROR KVStoreConfigurationProvider [233052 KVStoreConfigurationThread] - Failed to start mongod on first attempt reason=KVStore service will not start because kvstore process terminated
ERROR KVStoreBulletinBoardManager [233053 MongodLogThread] - KV Store changed status to failed. KVStore process terminated..

 

How can this be fixed?

 

Labels (1)
0 Karma
1 Solution

whrg
Motivator

I found the solution which I came across here: https://community.splunk.com/t5/Security/How-do-I-renew-an-expired-Splunk-Certificate/m-p/389701

Turns out, the Splunk certificate was expired. This is how I checked:

$ openssl x509 -enddate -noout -in /opt/splunk/etc/auth/server.pem
notAfter=Feb 27 13:56:21 2024 GMT

To get a new certificate, I removed the old certificate and restarted Splunk (a new certificate will be created when Splunk starts):

$ mv /opt/splunk/etc/auth/server.pem /opt/splunk/etc/auth/server.pem.backup

Now Settings > Tokens is working again.

 

View solution in original post

0 Karma

whrg
Motivator

I found the solution which I came across here: https://community.splunk.com/t5/Security/How-do-I-renew-an-expired-Splunk-Certificate/m-p/389701

Turns out, the Splunk certificate was expired. This is how I checked:

$ openssl x509 -enddate -noout -in /opt/splunk/etc/auth/server.pem
notAfter=Feb 27 13:56:21 2024 GMT

To get a new certificate, I removed the old certificate and restarted Splunk (a new certificate will be created when Splunk starts):

$ mv /opt/splunk/etc/auth/server.pem /opt/splunk/etc/auth/server.pem.backup

Now Settings > Tokens is working again.

 

0 Karma

isoutamo
SplunkTrust
SplunkTrust
Hi
Have you looked from mongod.log (or something similar) why mongod didn’t start?
r. Ismo
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What travels the world but is also stuck in place?

April 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Discover New Use Cases: Unlock Greater Value from Your Existing Splunk Data

Realizing the full potential of your Splunk investment requires more than just understanding current usage; it ...

Continue Your Journey: Join Session 2 of the Data Management and Federation Bootcamp ...

As data volumes continue to grow and environments become more distributed, managing and optimizing data ...