Insight into Citrix VDI

[Rob_O]

Has anyone been able to track "unintended" disconnections from Citrix VDI with Splunk? We have a DB Connection to the Citrix database and the UF on our VMs but unsure where to find out when a user is "kicked" out of VDI or if they closed the session another way.

[danspav · Accepted solution]

Hi @Rob_O, 

The Citrix Delivery Controller will have this information, which is available via an API. It's getting the data via the monitoring database, so if you have direct access to the DB you can probably bypass the API.

Check out the Citrix developer docs here:
https://developer-docs.citrix.com/projects/monitor-service-odata-api/en/latest/#failures

The API provides data relating to connection failures - which is what you want. It will show connection attempts that failed, e.g. due to no machines available, or too many concurrent sessions. It will also tell you about successful connections that subsequently dropped out due to other network issues.

I'm not familiar with the DB schema, but  the data you're looking for will be there.