Encountered error 'Cannot connect to proxy', error(97, 'Address family not supported by protocol')' while uploading data

[JohannLiebert92]

Hi everyone,

One of my client encountered the above error while trying to upload a csv file into Splunk. Has anyone else encountered this issue before? Any feedbacks are much appreciated!

Thanks

[JohannLiebert92 · Accepted solution]

Hi,

In the end I solved the issue by following the answer here:

https://answers.splunk.com/answers/210955/data-uploader-why-am-i-receiving-a-cannot-connect.html

Setting no_proxy=127.0.0.1,localhost in splunk-launch.conf

Thanks!

[jkat54]

sounds like their proxy server doesn't allow them to upload csv files to the Splunk server. They should work with their proxy or security team to whitelist the Splunk server.

[JohannLiebert92]

Hi jkat54,

Thanks for the suggestion. In the end we solved the issue by setting

no_proxy=127.0.0.1,localhost in splunk-launch.conf

Thanks!