Splunk Enterprise

Am i guaranteed to get Splunk software updates if i have a perpetual license

highsplunker
Contributor

hey guys,

am i guaranteed to get splunk software updates if i have a perpetual license? (bought several years ago)

i don't quite follow, but i heard there were some changes in splunk's business model or smth

thanks in advance,

rashid

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richgalloway
SplunkTrust
SplunkTrust
Nothing in life is guaranteed except death and taxes.
IIRC, you must pay the annual maintenance fee to get software updates.
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richgalloway
SplunkTrust
SplunkTrust
Nothing in life is guaranteed except death and taxes.
IIRC, you must pay the annual maintenance fee to get software updates.
---
If this reply helps you, Karma would be appreciated.

highsplunker
Contributor

thank you Rich, but i guess i don't have to pay annuals... i bought perpetual license for N gigabytes per day...

no?

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richgalloway
SplunkTrust
SplunkTrust
Perpetual licenses don't include maintenance/support. There's a separate fee for that.
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highsplunker
Contributor

no support - ok, I got it

but no updates - that's kinda unfair...

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richgalloway
SplunkTrust
SplunkTrust
It's how Splunk stays in business, although I don't know how they stop you from downloading the latest software from the web site.
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