Splunk Enterprise Security

How to integrate Service Desk Plus with Splunk ES

maheshnc
Path Finder

I want to integrate Manage Engine Service Desk Plus with Splunk ES, I am trying this using Splunk Webhook method, but the thing is when I select Webhook alert action, I get then option to fill the webhook url only, where can I keep the Header and Payload? Please suggest any other ways if possible.

thanks in advance.

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PickleRick
SplunkTrust
SplunkTrust

The built-in webhook action is fairly limited. You might want to use the more generalized HTTP action app.

https://splunkbase.splunk.com/app/5022

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maheshnc
Path Finder

Could you please explain the prerequisite and the steps to perform this integration?

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PickleRick
SplunkTrust
SplunkTrust

No, I cannot. I haven't used Service Desk Plus.

The alert action configuration itself seems pretty self-explanatory however.

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maheshnc
Path Finder

What should be content of Payload schema?

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