Hi,
I am trying to figure out a way in which i can display the creation time of notable event, the time it was assigned to someone, and then the time the status was set to Closed. I would then like to list the time difference between all 3 - it is for SLA purposes in our SOC.
Note: When notables are created in my environment, the default status is "New"
Seen some examples that produce the mean/average closure time for notables etc, but I am looking for a search that will show it for every notable created (say within the last 24 hours for example)
Any help would be much appreciated!
