Splunk Dev

ServiceNow Splunk Integration to Modify Incidents

michaelsplunk1
Path Finder

Hi everyone!

I'm trying to have Splunk modify incidents in ServiceNow. For example, when an alert is triggered in Splunk based on ServiceNow data, I would like Splunk to take the oldest ServiceNow incident event that triggered the alert, and have Splunk go into ServiceNow to escalate that incident's priority and also make other related incidents in the alert's results the children of that oldest incident in ServiceNow. Does Splunk have this power?

Tags (2)
0 Karma
Get Updates on the Splunk Community!

Unlock Database Monitoring with Splunk Observability Cloud

  In today’s fast-paced digital landscape, even minor database slowdowns can disrupt user experiences and ...

Purpose in Action: How Splunk Is Helping Power an Inclusive Future for All

At Cisco, purpose isn’t a tagline—it’s a commitment. Cisco’s FY25 Purpose Report outlines how the company is ...

[Upcoming Webinar] Demo Day: Transforming IT Operations with Splunk

Join us for a live Demo Day at the Cisco Store on January 21st 10:00am - 11:00am PST In the fast-paced world ...