Unable to access Support Portal for days

[solg]

Me and other colleagues are not able to access Splunk Support Portal for days, receiving a 404 error.

We have tried different links:

https://splunk.my.site.com/customer/s/

https://splunk.my.site.com/partner/s/

But non of them are working.

This means we cannot access Entitlements or open and manage Cases.

Is anyone having the same problem?

[kiran_panchavat]

Hello @solg  @bendeloitte 

Go to the https://partners.splunk.com and select "My Cases". 

[csolergonz]

Hello,

Already tried with different browsers, but Partner portal is also not working.

[kiran_panchavat]

We are partners with Splunk and the partner case link worked for me.

https://splunk.my.site.com/partner/s/cases 

Also, if it's urgent, you could just the phone to open a case:

https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support 

Please find the attached screenshot for reference. 

[bendeloitte]

I'm having similar issue. Any fix yet?