Splunk Cloud Platform

Splunk cloud app loading issue



I have installed new app from splunkbase on splunkcloud trial platform. After successful installation app is showing continuous loading message. When checked using splunk search = _internal for error following details are shown  Can anyone guide me on how to proceed with resolving this issue?



splunk fresh install and accessing app shows loading message.splunk fresh install and accessing app shows loading message.

08-07-2021 11:40:08.253 +0000 ERROR AdminManagerExternal [5376 TcpChannelThread] - Stack trace from python handler:\nTraceback (most recent call last):\n File "/opt/splunk/lib/python3.7/site-packages/splunk/admin.py", line 154, in init\n hand = handler(mode, ctxInfo)\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/splunktaucclib/rest_handler/admin_external.py", line 67, in __init__\n get_splunkd_uri(),\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/solnlib/splunkenv.py", line 210, in get_splunkd_uri\n scheme, host, port = get_splunkd_access_info()\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/solnlib/splunkenv.py", line 182, in get_splunkd_access_info\n 'server', 'sslConfig', 'enableSplunkdSSL')):\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/solnlib/splunkenv.py", line 230, in get_conf_key_value\n stanzas = get_conf_stanzas(conf_name)\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/solnlib/splunkenv.py", line 284, in get_conf_stanzas\n out[section] = {item[0]: item[1] for item in parser.items(section)}\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/backports/configparser/__init__.py", line 870, in items\n return [(option, value_getter(option)) for option in d.keys()]\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/backports/configparser/__init__.py", line 870, in <listcomp>\n return [(option, value_getter(option)) for option in d.keys()]\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/backports/configparser/__init__.py", line 867, in <lambda>\n section, option, d[option], d)\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/backports/configparser/__init__.py", line 387, in before_get\n self._interpolate_some(parser, option, L, value, section, defaults, 1)\n File "/opt/splunk/etc/apps/TA-securityscorecard/bin/ta_securityscorecard/aob_py3/backports/configparser/__init__.py", line 437, in _interpolate_some\n "found: %r" % (rest,))\nbackports.configparser.InterpolationSyntaxError: '%' must be followed by '%' or '(', found: '%'\n


Thanks &Regards



Labels (1)
0 Karma


@raghavendrakb Do you by chance have a custom login_content in your web.conf file? If not, I would check all your conf files for multi-line entries and make sure that your multi-lines have a space in them.

We just encountered a similar issue where we had a multi-line login banner and the last line was in column 1. Moving the last line to column 2 resolved this issue.

0 Karma


Contact the developer of the app using the link on the app's splunkbase page.

If this reply helps you, Karma would be appreciated.
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