Splunk Cloud Platform

SAML Token User does not exist

UnclePercy
New Member

We have configured authentication extensions with Azure to enable token creation for SAML users following this link: https://docs.splunk.com/Documentation/SplunkCloud/latest/Security/ConfigureauthextensionsforSAMLtoke...

I can create token for myself, but cannot create tokens for others. I had another admin test and he could create a token for himself, but could not create one for me or other users.

The only error Splunk is providing is "User <user> does not exist". Which is not true. The users do exist. All permissions are in place for Splunk admin and Azure side. Any ideas on what is wrong?

Labels (2)
Tags (2)
0 Karma

PaulPanther
Motivator

Please check if your user has the edit_tokens_all capability assigned.

The authentication extensions are configured and running without any issues?

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Your Path to AgenticOps: AI Experiences for Every Splunk Practitioner

Your Path to AgenticOps: AI Experiences for Every Splunk Practitioner   Watch on demand us for a demo-driven ...

The Data Connection - October 2026

We all have data. Lots of it. But that’s not the problem – it’s understanding what we should we do with it, ...

Beyond the Acceleration Zone: Maximizing Your Success with Splunk Customer Experience ...

Customer success is built on tailored guidance and accessible resources. As a Splunk user, you are encouraged ...