Splunk Cloud Platform

Forgot Admin Password - Splunk Cloud

DuhaAlodah
New Member

Hello,

I am trying to login to my Splunk Cloud platform but I have forgotten the password for my admin user account. I do not have access to the password reset function. Please help me recover access to my administrator account.

Screenshot 2025-10-31 065605.png

Labels (1)
0 Karma

richgalloway
SplunkTrust
SplunkTrust

Submit a case to Splunk Support and hope for the best.  User management is the customer's responsibility, not Splunk's so they may not be able to help.

---
If this reply helps you, Karma would be appreciated.
0 Karma

isoutamo
SplunkTrust
SplunkTrust
If you are only people who have sc_admin role do as Rich propose. Other option is ask help from your Splunk/Partner account manager.
Of course if there are other users which have sc_admin role, you could ask from them that they reset your password.
Get Updates on the Splunk Community!

New Year, New Changes for Splunk Certifications

As we embrace a new year, we’re making a small but important update to the Splunk Certification ...

[Puzzles] Solve, Learn, Repeat: Unmerging HTML Tables

[Puzzles] Solve, Learn, Repeat: Unmerging HTML TablesFor a previous puzzle, I needed some sample data, and ...

Enterprise Security (ES) Essentials 8.3 is Now GA — Smarter Detections, Faster ...

As of today, Enterprise Security (ES) Essentials 8.3 is now generally available, helping SOC teams simplify ...