Forgot Admin Password - Splunk Cloud

[DuhaAlodah]

Hello,

I am trying to login to my Splunk Cloud platform but I have forgotten the password for my admin user account. I do not have access to the password reset function. Please help me recover access to my administrator account.

Screenshot 2025-10-31 065605.png

[richgalloway]

Submit a case to Splunk Support and hope for the best.  User management is the customer's responsibility, not Splunk's so they may not be able to help.

[isoutamo]

If you are only people who have sc_admin role do as Rich propose. Other option is ask help from your Splunk/Partner account manager.
Of course if there are other users which have sc_admin role, you could ask from them that they reset your password.