Splunk Cloud Platform

Forgot Admin Password - Splunk Cloud

DuhaAlodah
New Member

Hello,

I am trying to login to my Splunk Cloud platform but I have forgotten the password for my admin user account. I do not have access to the password reset function. Please help me recover access to my administrator account.

Screenshot 2025-10-31 065605.png

Labels (1)
0 Karma

richgalloway
SplunkTrust
SplunkTrust

Submit a case to Splunk Support and hope for the best.  User management is the customer's responsibility, not Splunk's so they may not be able to help.

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If this reply helps you, Karma would be appreciated.
0 Karma

isoutamo
SplunkTrust
SplunkTrust
If you are only people who have sc_admin role do as Rich propose. Other option is ask help from your Splunk/Partner account manager.
Of course if there are other users which have sc_admin role, you could ask from them that they reset your password.
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