Failure in fetching Index names in SplunkCloud using splunklib.client.connect?

[jabezds]

Hi ,

We are facing issues in listing available splunk indexes in SplunkCloud using  splunklib.client.connect provided by splunklib library.

Below is the code snippet used:

service = splunklib.client.connect(host=host, token=session_token)
ind_list = service.indexes.list()

This code works perfectly fine in the splunk enterprise and previous splunk cloud versions but noticed this issues happening on the latest versions (8.2.2202 and above).

When this code executes on the 8.2.2202 and above we notices the following debug line, which clearly shows the timeout error while fetching the indexes as below:

We see this timeout error because the splunk  is not returning the index names ,since it is failing to connect to splunk cloud.

ERROR 2022-10-03 05:39:22,296 CiscoCloudSecurity : API: fetch_indexes, Exception : [Errno 110] Connection timed out
Traceback (most recent call last):
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/fetch_indexes.py", line 26, in handle
ind_list = service.indexes.list()
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/client.py", line 1479, in list
return list(self.iter(count=count, **kwargs))
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/client.py", line 1438, in iter
response = self.get(count=pagesize or count, offset=offset, **kwargs)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/client.py", line 1668, in get
return super(Collection, self).get(name, owner, app, sharing, **query)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/client.py", line 766, in get
**query)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/binding.py", line 290, in wrapper
return request_fun(self, *args, **kwargs)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/binding.py", line 71, in new_f
val = f(*args, **kwargs)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/binding.py", line 686, in get
response = self.http.get(path, all_headers, **query)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/binding.py", line 1199, in get
return self.request(url, { 'method': "GET", 'headers': headers })
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/binding.py", line 1259, in request
response = self.handler(url, message, **kwargs)
File "/opt/splunk/etc/apps/cisco-cloud-security/bin/splunklib/binding.py", line 1399, in request
connection.request(method, path, body, head)
File "/opt/splunk/lib/python3.7/http/client.py", line 1281, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/opt/splunk/lib/python3.7/http/client.py", line 1327, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/opt/splunk/lib/python3.7/http/client.py", line 1276, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/opt/splunk/lib/python3.7/http/client.py", line 1036, in _send_output
self.send(msg)
File "/opt/splunk/lib/python3.7/http/client.py", line 976, in send
self.connect()
File "/opt/splunk/lib/python3.7/http/client.py", line 1443, in connect
super().connect()
File "/opt/splunk/lib/python3.7/http/client.py", line 948, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/opt/splunk/lib/python3.7/socket.py", line 728, in create_connection
raise err
File "/opt/splunk/lib/python3.7/socket.py", line 716, in create_connection
sock.connect(sa)
TimeoutError: [Errno 110] Connection timed out

Please let us know how we can resolve this issue on cloud .

Thanks.